At Blue Car we are committed to quality customer service. This starts with our drivers. All Blue Car drivers have a valid Michigan chauffeur’s license and applicable City licenses. All of our drivers have had background checks of both their legal and driving histories. All of our drivers participate in our FTA-compliant alcohol and substance abuse program.

We encourage our drivers to maintain a friendly and helpful demeanor. Customer feedback is consistently relayed to our drivers in an appropriate manner. Drivers who cannot uphold a good standard of conduct will not be permitted to lease our vehicles.

If you have a compliment, complaint, or general service-related observation, please contact us at feedback@bluecab.net. All specific email questions or issues will receive a prompt response.